Front office

Customer relationship management (CRM), search and assignment management

Safe Tempest front office delivers core processes right 'out of the box', including a whole range of Agency Workers Regulations (AWR) features.  This software has been developed from the ground up for recruiters. It's design is based on allowing resourcers and consultants to work smartly, by giving them access to quick processes and unprecedented levels of client and worker information. This helps them to make the right recruiting decisions, whilst ensuring middle and back office components get the necessary information to run an effective operation.

Key features:

• search and select, including feeds to social networks
• Broadbean, Idibu and Twitter integration
• vacancy management and client canvassing
• client and worker customer relationship management (CRM)
• assignment / booking management
• comprehensive rate calculator 
• client contracts including pay and bill rate management
• recruitment consultant work centre including diary, to do’s and KPI monitoring
• Agency Workers Regulations (AWR) management tools
• configurable workflows and screen layouts 
• CV parsing
• Microsoft Exchange integration
• integrated Microsoft reporting

In an integrated environment Tempest front office interfaces directly to Tempest middle office, delivering a smooth two-way process flow of information across the recruitment enterprise. Developed using Microsoft .Net technology and Microsoft SQL server, this dynamic product, scales to your business needs. This flexibility enables you to quickly react to new business opportunities in today’s 24/7 environment.