Customer care

Implementation is just the start

Safe believes that quality service and support we offer accounts for our high level of customer loyalty. We pride ourselves on maintaining a consistently high quality service throughout pre and post sales activity. This leads to a long and mutually beneficial business relationship.

Weekly call reports are available from our customer care team, detailing outstanding issues and giving an up to date summary of where the support call is in the Safe process.

Telephone hotline support and secure and controlled remote access to a client’s site play key roles in providing a first rate support service.

Our support team are available between 8.30am and 5.30pm daily, and out of hours support is also available by prior arrangement.